September 11, 2026
You’ll be charged for data over-usage if you go outside of your agreed allowances.
For security reasons, we can’t see how you use your data, only the approximate time and dates you use it
To prevent data usage charges, you can add alerts and bars on your MyAccount portal. To find out more about how to set up alerts, click here. You can find more information on bars here.
If you’re on a mobile contract taken out from 1 October 2018 onwards, you’ll be eligible for a bill limit. For more information, click here.
This will notify you when you’ve reached your usage limit. And you also have the option to bar the data until your allowance resets itself.
We also suggest you turn off automatic updates for apps as this could potentially use your data without you knowing.
If you’re an Apple user, we also suggest turning off Wi-Fi Assist as this will use your mobile data when you have a low Wi-Fi signal and you may not be aware you’re using it.
