September 11, 2026
Webex is a unified communications solution available through our own DHV solution.
It combines the award-winning Webex application with DHVs telephony capabilities, giving you a cohesive experience with a consistent user interface across desktop, mobile and tablet devices.
Webex provides voice, video, presence, messaging, audio and video conferencing services and collaborative tools.
- Make sure you have the correct bolt-ons before proceeding
- You can log in to DHV as a company administrator by visiting https://www.unlimitedhorizon.co.uk/
- You can only provision Webex to an existing user. For new users, create the user first and then follow the instructions
Once logged in, hover over Users and select List Users.
Find the user you wish to add Webex to and select Edit.
Select the Phone tab and then Manage Soft Clients.
Select Enable Horizon with Webex by ticking the box.
Choose the relevant Webex bolt-on from the dropdown.
Enter the Webex email address and click Submit.
Once submitted successfully, an email will be sent to the End User with details to download Webex and set their password. This initial password will expire 7 days from creation.
