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Webex network configuration

Troubleshooting & support

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September 9, 2026

Webex with Daisy Hosted Voice uses separate session border controls (SBCs) and API gateways.

On Gamma’s side, Daisy Hosted Voice (DHV) is referred to as Horizon, which is why the word Horizon is used in domain names

Gamma services

The Webex client apps require access to Cisco Webex services, as detailed below:

IP address range Protocols and ports Function
151.2.128.0/19 TCP 443 HTTPS APIs
151.2.128.0/19 138.248.17.0/24 138.248.19.128/25 TCP 5082,

UDP 10000 – 60000

SIPS signalling,

SRTP media

If DNS based filtering is used, then access to the below domains should be allowed:

Domain Function
*. pub.uhorizon.cloud Gamma Cloud Services

SBC Discovery

DNS SRV records are used to provide high-availability service for Webex client applications. DNS SRV records resolve to two or more DNS A-records, which in turn resolve to IP addresses of Horizon Access SBCs.

In the domain names below each X refers to any digit

Domain Name Record Type Service Name Protocol Port
wasXXhjXX.pub.uhorizon.cloud

Example: _sips._tcp.was03hj01.pub.uhorizon.cloud

SRV SIPs UDP 5082
wasXXjhXX.pub.uhorizon.cloud

Example: _sips._tcp.was03jh01.pub.uhorizon.cloud

SRV SIPs UDP 5082
wasXXptXX.pub.uhorizon.cloud

Example: _sips._tcp.was04pt01.pub.uhorizon.cloud

SRV SIPs UDP 5082
wasXXtpXX.pub.uhorizon.cloud

Example: _sips._tcp.was04tp01.pub.uhorizon.cloud

SRV SIPs UDP 5082

Webex Services

Destination Protocols & Ports Function
See Webex service domains below TCP 443 HTTPS signalling and APIs
See Webex media services below UDP 5004 & 9000 SRTP media
Any UDP 123 NTP, not required if NTP available within customer network
Any UDP 53 TCP 53 DNS, not required if DNS available within customer network

Webex service domains

Domain/URL Function
*.webex.com

*.cisco.com

*.wbx2.com

*.ciscospark.com

*.webexapis.com

Webex micro-services
*.webexcontent.com Webex user content storage
*.accompany.com People Insights Integration
*.sparkpostmail1.com

*.sparkpostmail.com

E-mail service
*.giphy.com GIF image sharing
safebrowsing.googleapis.com URL safety checking
msftncsi.com/ncsi.txt captive.apple.com/hotspot-detect.html Internet connectivity checking
*.appdynamics.com

*.eum-appdynamics.com

Performance tracking
*.amplitude.com Testing metrics
*.slido.com

*.sli.do

*.data.logentries.com

slido-assets-production.s3.eu-west-1.amazonaws.com

Slido add-in
*.quovadisglobal.com

*.digicert.com

*.godaddy.com

*.identrust.com

*.lencr.org

*.intel.com

Certificate revocation lists
*.google.com

*.googleapis.com

Notifications to mobile apps
cdnjs.cloudflare.com

cdn.jsdelivr.net

static2.sharepointonline.com

appsforoffice.microsoft.com

Webex Scheduler for Microsoft Outlook

Webex Media services

IP Address Range Function
66.114.160.0/20

66.163.32.0/19

69.26.160.0/19

114.29.192.0/19

144.196.0.0/16

150.253.128.0/17

163.129.0.0/16

170.72.0.0/16

170.133.128.0/18

173.39.224.0/19

23.89.0.0/16

173.243.0.0/20

207.182.160.0/19

44.234.52.192/26

209.197.192.0/19

210.4.192.0/20

62.109.192.0/18

216.151.128.0/19

64.68.96.0/19

Webex meetings media

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