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Leased line product information

Connectivity

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September 11, 2026

A leased line is a dedicated form of connectivity that connects your existing network to the internet via a reliable high-speed network.

Unlike broadband, a leased line needs your existing device(s) to be connected to a centralised network device (such as a network switch).

Wi-Fi

Unlike traditional broadband routers, our managed Cisco device won’t give you wireless capability. If you need to use wireless devices on your network, you’ll need a dedicated Wi-Fi solution (sold separately).

IP addresses

You’ll be assigned a /30 subnet IP range by default – this will give you two usable public IP addresses, one of which will be assigned to your router.

We can also provide a /29 subnet, which will give you four extra usable public IP addresses.

If you need anything other than this, let us know as soon as possible to avoid disappointment as your request will need to go through a bespoke process and we can’t guarantee it’ll be approved.

If you’ve already been assigned an IP range this can’t be extended. If you want to modify it, you may need to replace your existing range.

Backup and failover solutions

For backup leased line circuits, we’ll need to provide a separate leased line solution, which will normally involve a secondary router (we can provide a single router solution where preferred).

ADSL or FTTC backup will normally work as an all-in-one solution but may involve the use of a secondary device depending on the bandwidth of your primary circuit.

Where there are multiple routers we use a protocol known as HSRP, which involves both our routers connecting to your centralised network switch (not provided).

Where a backup circuit is provided this will function in an ‘active/passive’ configuration, meaning the primary circuit will carry all traffic. And in the event of a circuit failure, traffic will fail over the secondary circuit. Throughput will be limited to the capacity of the primary circuit (and secondary in the event of a primary failure).

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