Unified communications
Give your people the flexibility to collaborate across devices and locations, with business communication solutions that bring everything into one place and make every customer conversation seamless.
What is unified communications?
Unified communications, or UC (sometimes called unified comms), makes it easier for your teams to stay connected with each other and your customers by reducing the number of communication tools they use.
Handle your voice calls, video, messaging, emails, call routing, reporting and other features in a single digital platform, switching easily between devices so you can work with flexibility.
You’ve got the freedom to make your voice solution do exactly what you need, from basic calling functionality to in-depth contact centre and healthcare systems.
Explore our unified communications solutions
SIP trunking
Keep your existing deskphones and phone numbers, using them just like always – but breathe easy knowing they’re safe from the PSTN switch-off
Cloud-based phone systems
Bring calling, video and messaging together in one cloud-based platform so you can access your features across deskphone, computer and mobile
Contact centre solutions
Route enquiries to the right person, manage queues and give agents the context they need across voice, chat, email and social channels
Healthcare phone systems
Help more patients get through even when incoming-call demand is highest, with cloud-based call queueing designed for general practice
Will you lose communications in the PSTN switch-off?
The nation’s landline telephone network is being permanently switched off – every UK business must have a digital solution ahead of January 2027.
Our unified communications solutions operate over the internet rather than the traditional network, protecting your business continuity against the shutdown.
You can even keep your existing numbers when you move, so switching doesn’t mean starting again.
What can improved voice solutions do for your business?
62%
Hybrid and remote (cloud-based) teams are 62% more productive compared to those working in-office
– Owl Labs, 2024
4x
Companies prioritising customer experience were four times more likely to achieve 10%+ revenue growth than those that didn’t
– Forrester, 2020
21%
Improved employee engagement from unified communications solutions can enable up to 21% higher profitability
– Cavell, 2024